The Roundabout Show
with Tim Courtney
Conversations at the intersection of creators,
community, and customer experience.
The Roundabout Show explores how community, customer experience, and creator ecosystems drive real-world results. In each episode, Tim talks with creators, builders, and leaders about how they turn customers and users into fans, build trust at scale, design experiences people care about, and enable and celebrate creativity.
About Tim Courtney
Tim Courtney is a customer experience and ecosystem strategist known for turning community insight into measurable business impact. As the founding Community & Experience Manager for LEGO® IDEAS, he helped grow the platform from beta to more than 1M members and supported the creation of $100M+ in community-driven products. He works with startups and global brands to design people-first experiences, scale platforms, and build trust-driven systems that create loyalty, learning, and long-term growth.